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Terms and conditions

GENERAL SALES CONDITIONS
ELPRO s.r.o.


 

I. General Sales Conditions

 

 

1. Recitals

 

1.1

The present General Sales Conditions (hereinafter “GSC”) are applicable to all legal relations between the company Elpro s.r.o., having its registered office at Napájadlá 19, Košice 040 12, Slovak Republic, registration number 31718604, tax identification number 2020482134, registered in the Slovak business registry maintained in the district court Košice I, Section Sro, Insert No. 7127/V, with the contact telephone number +421 55 623 10 93 and the contact e-mail address elpro@elpro-ke.sk (hereinafter “Seller”) and any person who is the consumer and the buyer of goods from the Seller (hereinafter “Buyer”), resulting from the commercial relationship of sale and purchase.

 

1.2

For the intents and purposes of the present GSC, under No. 250/2007 Consumer Protection Act and Amendments to Act of the Slovak National Council No. 372/1990 Coll. on Offences,
as amended (hereinafter “Consumer Protection Act”), by a consumer we understand any natural person who, in the course of concluding and fulfilling a purchase contract, or any other consumer contract with the Seller, for purposes outside of the Seller’s business, employment, or profession. Legal relations between the Seller and a non-consumer entity shall be governed by special sale conditions for persons who are not consumers.

1.3

All contractual relations between the Seller and the Buyer established under the Purchase Contract shall be governed by the Purchase Contract, the present GSC, and the Seller’s return policy (hereinafter “Return Policy”) respectively, by the applicable legal provisions under Act No. 40/1964 Coll. Civil Code, as amended (hereinafter “Civil Code”), the Consumer Protection Act and, in some cases, Act No. 22/2004 Coll. on Electronic Commerce and Amendment of Act No. 128/2002 Coll. on State Inspection of Inner Market in Consumer Protection Affairs and Amendment of Other Acts and Amendment of Act No. 284/2002 Coll., as amended.

 

 

 

 

 

 

2. Placing the Order


 

2.1.

The Buyer may purchase Goods online by selecting the Goods, i.e. by placing Goods in the cart and confirming the order (hereinafter “Order”) on www.esdshop.sk (hereinafter “E-shop”), and the Buyer may do so in a manner specified in the following provisions of the present article of the GSC, or by e-mail to obchod@esdshop.sk, or in writing by mail to the company’s registered office.

 

2.2.

The Buyer shall fill in all required fields when placing the Order. Before definitively submitting the Order, the Buyer has the option to review and/or edit the Order and the information listed therein. After reviewing the Order, the Buyer definitively confirms the Order by clicking “Order now with Obligation to Pay.”

 

2.3.

An Order delivered to the Seller shall be considered as the Buyer’s prompt for the Purchase Contract to be concluded.

 

2.4.

An Order shall be considered as placed at the Seller when the Seller receives a confirmation e-mail including all required information, especially the Buyer’s name and surname; the Buyer’s delivery address and billing address; the Buyer’s e-mail address and telephone number; the name and quantity of the Goods being ordered; the selected shipping method of the Goods being ordered, or other information as required for the purposes of the Order (e.g. name, surname, and telephone number of a person designated to collect the Goods upon delivery, the so-called contact person).

 

2.5.

Should the Buyer submit an Order to the Seller via the Customer Portal, the Seller undertakes to send the Buyer a notice about the Order being received immediately after the Order’s submission. This notice, sent automatically after the Order’s submission to the Customer Portal, shall not be considered as a binding Order Acceptation; the notice serves to inform the Buyer about the Order being placed via the e-shop.

 

2.6.

A delivered Order shall be binding. An effective withdrawal of the Order by the Buyer shall only take place if a withdrawal statement is delivered to the e-mail address obchod@esdshop.sk, or to the e-mail address of the Buyer’s assigned Seller representative.

 

2.7.

The Seller shall confirm the Buyer’s Order as binding via e-mail, to the Buyer’s e-mail address as listed in the Order (hereinafter “Order Acceptation”).

 

2.8.

In case of a sale taking place at the company’s registered office which was not preceded by an Order submission and during which a Purchase Contract is negotiated and concluded while both the Seller and Buyer are physically present at the Seller’s registered office, the Purchase Contract shall be considered as concluded by the Buyer collecting the Goods and paying the Purchase Price.

 

2.9.

A Purchase Contract between the Seller and Buyer shall be considered as concluded in the moment the Buyer receives notice of the Order being Accepted via e-mail.

 

2.10.

By concluding a Purchase Contract, the Seller undertakes to deliver the Goods subject to the Purchase Contract in accordance with the terms and conditions set forth in the present GSC and to transfer the ownership of the Goods to the Buyer; the Buyer undertakes to collect the Goods and to pay the Purchase Price in accordance with Art.3 of the present GSC, rightly and in a timely manner (hereinafter “Purchase Price”).

 

2.11.

The Seller reserves the right not to Accept an Order if the Goods price, the Goods description, or the picture of the Goods have been listed incorrectly; or if the Seller is unable to ship the Goods to the Buyer because of the Goods’ unavailability or if the Goods is out of stock, or because of a price change in the Goods’ pricing imposed by the Goods’ manufacturer, importer, or supplier, or caused by force majeure; or in the case that even after applying all commercially reasonable efforts the Seller is unable to deliver the Goods to the Buyer at the Purchase Price as listed on the e-shop at the moment of the Order’s realisation or submission, or unable to deliver the Goods true to the Goods’ description as listed on the E-shop at the moment of the Order’s realisation or submission, or unable to deliver the Goods within the delivery period as specified in the present GSC, unless the Seller and the Buyer agree otherwise, e.g. the Parties agree on a substitute shipment or a different delivery period. The Seller shall inform the Buyer about not Accepting an Order for any of the reasons listed above immediately by e-mail, sent to the Buyer’s e-mail address as listed in the Order.

 

2.12.

The Seller is entitled to terminate the Purchase Contract concluded on the basis of the Order on the grounds of the Goods’ unavailability or if the Goods is out of stock; or if the manufacturer, importer, or supplier of the Goods subject to the Purchase Contract has discontinued the Goods’ manufacture or has effected significant changes which render the fulfilment of the Seller’s obligations pursuant to the Purchase Contract impossible; or in the case of force majeure; or in the case that even after applying all commercially reasonable efforts the Seller is unable to ship the Goods to the Buyer at the Purchase Price listed in the Purchase Contract, or unable to deliver Goods true to the Good’s description as listed in the Purchase Contract, or unable to deliver the Goods within the shipment period as specified in the present GSC, unless the Seller and the Buyer agree otherwise, e.g. the Parties agree on a substitute shipment or a different delivery period. The Seller shall immediately notify the Buyer about this fact and within 14 days from sending notice of the Purchase Contract’s termination, the Seller shall refund the paid Purchase Price or advance payment and paid-for attendant charges by a payment method identical to that of the Buyer’s payment. Should the Seller be refunding the Purchase Price or advance payment and attendant charges to the Buyer by bank transfer to the Buyer’s bank account, the Seller shall fulfil the obligation of returning the Purchase Price or advance payment and attendant charges at the moment the Seller places the payment order at the Seller’s bank provider. The Seller shall not be liable if the amount to be refunded is not credited to the Buyer’s account within the abovementioned period for reasons outside of the Seller’s control, especially in case of misconduct by the Seller’s or the Buyer’s bank, or in case of failure of the banking system. This is without prejudice to the Seller’s right to withdraw from the Purchase Contract for reasons pursuant to the legal provisions in force.

 

 

3. Payment conditions

 

3.1.

The Buyer shall be obliged to pay the Purchase Price for the Goods the Order of which has been accepted by the Seller in the sense of the present GSC rightly and in a timely manner. Transport cost for the purchased Goods or non-standard packaging or other attendant fees and charges (hereinafter “Shipping Costs”) are not included in the Purchase Price. The Buyer recognises this and undertakes to cover the Shipping Costs along with the Purchase Price for the delivery of Goods being purchased.

 

3.2.

If the Buyer orders Goods by placing an Order, the Purchase Price for the selected Goods shall be listed on the e-shop at the time of the Buyer’s Order realisation or submission to the Seller.

 

3.3.

The Seller shall be entitled to present the Buyer with a price offer (hereinafter “Price Offer”). The price of Goods as listed in the Price Offer may differ from prices listed on the e-shop. The Price Offer includes information about the Price Offer’s expiry date and specific conditions under which the price listed in the Price Offer is applicable, or conditions allowing for the Purchase Price to be changed.

 

3.4.

The Buyer shall pay the Purchase Price and Shipping Costs by a payment method selected in the Order. Possible payment methods for covering the Purchase Price are listed below, arranged by the method of concluding the Purchase Contract and by shipping or collection method:

  1. mail order payment, i.e. payment to the courier (UPS/DPD) when receiving Goods – a flat-rate shipping fee of 25,

  2. pro forma invoice – issued in advance on the basis of a binding Order, the pro forma invoice shall be considered as paid if credited to the Seller’s account by the due day – a flat-rate shipping fee of € 25,

  3. PayPal – via the payments system PayPal; after reviewing the Order, instructions for a PayPal payment shall be sent to the Buyer’s e-mail address a flat-rate shipping fee of € 29,

  4. other method agreed on in advance.

 

N.B. In case of the Buyer’s first order or a large order, the Seller reserves the right to determine the payment method to be via pro forma invoice. The goods will be shipped after the payment has been credited to the Seller’s account.

N.B. Should the weight of the package exceed 3 kg or should the order present an oversize load, the shipping fees shall be calculated individually according to the package’s weight/size.

Attention: Payments by cheque and by credit card are not accepted!

 

 

4. Delivery period

 

4.1.

The Seller shall determine the delivery period based on the customer-supplier relations, current availability at the suppliers, the nature of the Goods, and order method.

 

4.2.

Currently available goods to be collected in person may be received immediately after the Purchase Price has been paid. In case of extending or changing the order, the goods shall be ready for collection after a time period necessary for effecting the required changes. After the transport (delivery) company receives the Goods for shipment, the Buyer shall receive the goods in stock in 24-48 hours (working days only) from the Order’s confirmation. In case the selected Goods is not in stock, the delivery period may exceed 2-3 weeks (always specified via voice call or e-mail)

 

 

5. Delivery conditions

 

 

5.1.

Goods delivery is realised by a transport company (courier service) the Seller has entered into a collaboration agreement with, or by another transport or courier service provider (hereinafter “Carrier”). The standard shipping fee is € 25. The final shipping feel shall be calculated as the Order is realised on the Customer Portal.

 

 

5.2.

If the Buyer has selected delivery by Carrier to a selected address as the shipping method, the Buyer shall be obliged to provide the Seller with an exact address the ordered Goods is to be delivered to and to ensure for the package with the ordered Goods to be collected by a responsible person or a contact person who must be identical to the person the Buyer has selected as the contact person when placing the Order. Should the Carrier fail to deliver the ordered Goods to the Buyer, a substitute delivery shall take place. Proof of purchase, doubling as delivery certificate, is always attached to the package containing the Goods being shipped.

 

5.3.

In case of in-person Goods collection, the Buyer shall be obliged to review the Goods and, should any obvious faults be detected, the Buyer is obliged to inform the Seller immediately. At the ordered Goods’ delivery by the Carrier, the Buyer is obliged to properly collect the Goods, to check the package’s integrity, the number of packages and, in case any obvious faults are detected, to inform the Carrier of the faults immediately and to have the Carrier record the faults in a protocol or other written document. A later faulty goods claim relating to obvious faults of the Goods which could have been detected upon the Goods’ collection (even in case the Buyer does not exercise their right to inspect the Goods upon collection), may be limited in scope or refused.

 

5.4.

The Buyer has the right not to collect the Goods from the Carrier upon delivery of another goods type, or in case of a delivery which is contrary to the Purchase Contract, or in case of a Goods delivery without the respective documents attached (proof or purchase).

 

 

6. Purchase Contract withdrawal

 

6.1.

Under Art.7 of the Consumer Protection Act, when concluding a long-distance contract via means of long-distance communication, including an Order on an e-shop, the Buyer is entitled to withdraw from the Purchase Contract without justification within 14 days from the date of Goods collection, i.e. within 14 days from the moment the Buyer or a designated third person excluding the Carrier collects the ordered Goods in its entirety, or in case the Goods ordered by the Buyer by placing one Order are being shipped separately, within 14 days from the moment the Buyer or a designated third person excluding the Carrier collects the Goods that was the last to be delivered, or if the Goods being shipped consists of more parts or pieces, within 14 days from the moment the Buyer or a designated third person excluding the Carrier collects the part or piece that was the last to be delivered. The Buyer may also terminate the Purchase Contract, which the Goods delivery is subject to, prior to the withdrawal period of the Purchase Contract.

 

 

 

6.2.

After exercising the right to withdraw from the Purchase Contract, the Buyer shall be obliged to inform the Seller of their decision to withdraw from the Purchase Contract, and to do so by an unambiguous declaration, e.g. by a letter sent by mail to the Seller’s address, or by an e-mail sent to the Seller’s e-mail address, or other means which does not allow for any doubt that a Purchase Contract termination has taken place. For the purposes of Purchase Contract termination, the Buyer may peruse the goods return/withdrawal form, which is also available to the Buyer on the Seller’s webpage under the return policy section in the bottom right corner of the webpage.

 

6.3.

In case of a Purchase Contract withdrawal, all charges the Seller has paid resulting from the Purchase Contract and/or attendant charges, such as Shipping Costs, shall be returned to the Seller; this is without prejudice to Art. 8, section 5 Consumer Protection Act regarding long-distance contracts. The abovementioned does not apply to extra charges, such as the Buyer’s selected shipping method other than the cheapest standard shipping method the Seller offers. The charges shall be refunded without undue delay, within 14 days from the Buyer’s withdrawal statement being delivered to the Seller at the latest. Without prejudice to the abovementioned repayment period, the charges shall only be refunded to the Buyer after the Goods subject to the Purchase Contract are returned to the Seller, or after the Buyer presents the Seller with a document proving the Goods’ shipment back to the Seller. The repayment shall be realised by a method identical to that of the Buyer’s payment, excluding cases when the Buyer and the Seller agreed on a different payment method, without any further fees being charged to the Buyer.

 

6.4.

Following a breach of the conditions of Purchase Contract withdrawal or a breach of the Goods return policy after the Buyer has withdrew the Purchase Contract the Seller shall be entitled to compensation for the resulting damages under the applicable legal provisions.

 

7. Faulty goods liability

 

7.1.

Unless stated otherwise in the present GSC, faulty goods liability claims shall be governed by the Return Policy and the applicable provisions of the Consumer Protection Act and the Slovak Civil Code.

 

 

 

 

 

 

 

8. Final provisions

 

8.1.

The present GSC are valid, binding, and in enforceable from August 5, 2020. The valid and effective version of the GSC is available to the Buyer on the Seller’s webpage (www.esdshop.sk) as well as at the Seller’s registered office. The Seller reserves the right to amend the present GSC.

 

8.2.

Before realising, i.e. submitting an Order via the Customer Portal, the Buyer is obliged to read and expressly agree with the present GSC. The Buyer agrees by checking the field “I agree to the Terms and Conditions and the Privacy Policy”. By submitting, i.e. realising the Order, the Buyer declares to be aware of the Goods’ Purchase Price including eventual Shipping Costs, delivery conditions, the GSC valid and effective at the time of realising the Order, as well as all other information that the Seller has provided the Buyer with prior to realising the Order. The Buyer undertakes to take full notice of the information sent out by the Seller after realising, i.e. submitting the Order, should the Seller send out such.

 

8.3.

The present GSC shall be governed by and construed in accordance with the law of Slovakia. The supervisory institution over consumer protection is the Slovak Trade Inspection with the seat in Košice for the region of Košice, Vrátna 3, P. O. BOX A-35,04065 Košice 1, Slovak Republic.


 

II. General Sales Conditions for non-consumer persons

 

 

1. Recitals

 

1.1.

The present General Sales Conditions (hereinafter “GSC”) are applicable to all legal relations between the company Elpro s.r.o., having its registered office at Napájadlá 19, Košice 040 12, Slovak Republic, registration number 31718604, tax identification number 2020482134, registered in the Slovak business registry maintained in the district court Košice I, Section Sro, Insert No. 7127/V, with the contact telephone number +421 55 623 10 93 and the contact e-mail address elpro@elpro-ke.sk (hereinafter “Seller”) and any person who is the consumer and the buyer of goods from the Seller (hereinafter “Buyer”), resulting from the commercial relationship of sale and purchase.

 

1.2.

For the intents and purposes of the present GSC, by an entrepreneur we understand any person who is not a consumer; should the Buyer list their registration number with the purchase, the Buyer shall be considered as entrepreneur, not as consumer, unless the Seller is informed otherwise.

 

1.3.

All contractual relations between the Seller and the Buyer resulting under the Purchase Contract shall be governed by the present GSC. The legal relations between the Seller and Buyer by written contract or legal relations not governed by the present GSC shall be governed by the applicable provisions under Act No. 513/1991 Coll. the Commercial Code, as amended (hereinafter “Commercial Code”).

 

 

2. Order method and Purchase Contract conclusion

 

2.1.

The Buyer may purchase Goods online by selecting the Goods, i.e. by placing Goods in the cart and confirming the order (hereinafter “Order”) on www.esdshop.sk (hereinafter “E-shop”), and the Buyer may do so in a manner specified in the following provisions of the present article of the GSC, or by e-mail to obchod@esdshop.sk, or in writing by mail to the company’s registered office.

 

2.2.

When placing an Order, the Buyer shall fill in all required fields. Before definitively submitting the Order, the Buyer has the option to review and/or edit the Order and the information listed therein. After reviewing the Order, the Buyer definitively confirms the Order by clicking “Order now with Obligation to Pay”.

 

2.3.

An Order delivered to the Seller shall be considered as a prompt by the Buyer
for the Purchase Contract to be concluded.

 

2.4.

An Order shall be considered as placed at the Seller when the Seller receives a confirmation e-mail including all required information, especially the Buyer’s name and surname, if concerning an individual entrepreneur, or the Buyer’s business name, if concerning a legal person; the Buyer’s delivery address and billing address; the Buyer’s registration number and VAT reference number (if such number has been assigned); the Buyer’s e-mail address and telephone number; the name and quantity of the Goods being ordered; the selected shipping method, and other information required for the purposes of the Order (e.g. the name, surname, and telephone number of the person designated or entrusted to collect the Goods at delivery, the so-called contact person), if needed.

 

2.5.

Should the Buyer submit an Order to the Seller via the Customer (Retail) Portal, the Seller undertakes to send the Buyer a notice about the Order being received immediately after the Order’s submission. This notice, sent automatically after the Order’s submission to the Customer Portal, shall not be considered as a binding Order Acceptation; the notice serves to inform the Buyer about the Order being placed at the e-shop.

 

2.6.

A delivered Order shall be binding. An effective withdrawal of the Order by the Buyer shall only take place if a withdrawal statement is delivered to the e-mail address obchod@esdshop.sk before the Seller marks the Order as Accepted.

 

2.7.

Unless the Seller and the Buyer agree otherwise, the Seller shall confirm the Buyer’s Order as Accepted as binding via e-mail, sent to the Buyer’s e-mail address as listed in the Order (hereinafter “Order Acceptation”).

 

2.8.

In case of a sale taking place at the company’s registered office which was not preceded by an Order submission and during which a Purchase Contract is negotiated and concluded while both the Seller and Buyer are physically present at the Seller’s registered office, the Purchase Contract shall be considered as concluded by the Buyer collecting the Goods and paying the Purchase Price.

 

2.9.

A Purchase Contract between the Seller and Buyer shall be considered as concluded in the moment the Buyer receives notice of the Order being Accepted via e-mail.

 


 

2.10.

By concluding a Purchase Contract, the Seller undertakes to deliver the Goods subject to the Purchase Contract in accordance with the terms and conditions set forth in the present GSC and to transfer the ownership of the Goods to the Buyer; the Buyer undertakes to collect the Goods and to pay the Purchase Price rightly and in a timely manner.

 

2.11.

The Seller reserves the right not to Accept an Order if the Goods price, the Goods description, or the picture of the Goods has been listed incorrectly; or if the Seller is unable to ship the Goods to the Buyer because of the Goods’ unavailability or if the Goods is out of stock, or because of a price change in the Goods’ pricing imposed by the Goods’ manufacturer, importer, or supplier, or caused by force majeure; or in the case that even after applying all commercially reasonable efforts the Seller is unable to ship the Goods to the Buyer at the Purchase Price listed on the e-shop at the moment of the Order’s realisation or submission, or unable to deliver the Goods true to the Goods’ description as listed on the e-shop at the moment of the Order’s realisation or submission, or unable to deliver the Goods within the delivery period as specified in the present GSC, unless the Seller and the Buyer agree otherwise, e.g. the Parties agree on a substitute shipment or a different delivery period. The Seller shall inform the Buyer about not Accepting an Order for any of the reasons listed above immediately by e-mail, sent to the Buyer’s e-mail address as listed in the Order.

 

2.12.

The Seller is entitled to withdraw from the Purchase Contract concluded on the basis of the Order on the grounds of the Goods’ unavailability or if the Goods is out of stock; or if the manufacturer, importer, or supplier of the Goods subject to the Purchase Contract has discontinued the Goods’ manufacture or has effected significant changes which render the realisation of the Seller’s obligations pursuant to the Purchase Contract impossible; or in the case of force majeure; or in the case that even after applying all commercially reasonable efforts the Seller is unable to ship the Goods to the Buyer at the Purchase Price listed in the Purchase Contract, or unable to deliver Goods true to the Good’s description as listed in the Purchase Contract, or unable to deliver the Goods within the delivery period as specified in the present GSC, unless the Seller and the Buyer agree otherwise, e.g. the Parties agree on a substitute shipment or a different delivery period. The Buyer shall immediately notify the Seller of this fact and within 14 days from sending notice of the Purchase Contract’s withdrawal, the Seller shall refund the paid Purchase Price or advance payment and paid attendant charges by a payment method identical to that of the Buyer’s payment. Should the Seller be refunding the Purchase Price or advance payment and attendant charges to the Buyer by bank transfer to the Buyer’s bank account, the Seller shall fulfil the obligation of refunding the Purchase Price or advance payment and attendant charges the moment the Seller places the payment order at Seller’s bank. The Seller shall not be liable if the amount to be refunded is not credited to the Buyer’s account within the abovementioned period for reasons outside of the Seller’s control, especially in case of misconduct by the Seller’s or the Buyer’s bank, or in case of failure of the banking system. This is without prejudice to the Seller’s right to withdraw from the Purchase Contract for reasons resulting pursuant to the legal provisions in force.

 

3. Payment conditions

 

3.1.

The Buyer shall be obliged to pay the Purchase Price for the Goods the Order of which has been Accepted by the Seller in the sense of the present GSC rightly and in a timely manner. Transport cost for the purchased Goods, or non-standard packaging, or other attendant fees and charges (hereinafter “Shipping Costs”) are not included in the Purchase Price. The Buyer recognises this and undertakes to cover the Transport Costs along with the Purchase Price for the delivery of Goods being purchased.

 

3.2.

If the Buyer orders Goods by placing an Order, the Purchase Price for the selected Goods shall be listed on the e-shop at the time of the Buyer’s Order realisation or submission to the Seller.

 

3.3.

The Seller shall be entitled to present the Buyer with a price offer (hereinafter “Price Offer”). The price of Goods as listed in the Price Offer may differ from prices listed on the e-shop. The Price Offer includes information about the Price Offer’s expiry date and specific conditions under which the price listed in the Price Offer is applicable, or conditions allowing for the Purchase Price to be changed.

 

3.4.

The Buyer shall pay the Purchase Price and Shipping Costs by a payment method selected in the Order. Possible payment methods for covering the Purchase Price are listed below, arranged by the method of concluding the Purchase Contract and by shipping or collection method:

  1. mail order payment, i.e. payment to the courier (UPS/DPD) when receiving Goods – a flat-rate shipping fee of 25,

  2. pro forma invoice – issued in advance on the basis of a binding Order, the pro forma invoice shall be considered as paid if credited to the Seller’s account by the due day – a flat-rate shipping fee of € 25,

  3. PayPal – via the payments system PayPal; after reviewing the Order, instructions for a PayPal payment shall be sent to the Buyer’s e-mail address a flat-rate shipping fee of € 29,

  4. other method agreed on in advance.

 

N.B. In case of the Buyer’s first order or a large order, the Seller reserves the right to determine the payment method to be via pro forma invoice. The goods will be shipped after the payment has been credited to the Seller’s account.

N.B. Should the weight of the package exceed 3 kg or should the order present an oversize load, the shipping fees shall be calculated individually according to the package’s weight/size.

Attention: Payments by cheque and by credit card are not accepted!

4. Delivery period

 

4.1.

The Seller shall determine the delivery period based on the customer-supplier relations, current availability at the suppliers, the nature of the Goods, and order method.

 

4.2.

Currently available goods to be collected in person may be received immediately after the Purchase Price has been paid. In case of extending or changing the order, the goods shall be ready for collection after a time period necessary for effecting the required changes. After the transport (delivery) company receives the goods, the Buyer shall receive the goods in stock in 24-48 hours (working days only) from the Order’s confirmation. In case the selected Goods is not in stock, the delivery period may exceed 2-3 weeks (always specified via voice call or e-mail).

 

5. Delivery conditions

 

5.1.

Goods shall be considered as delivered when the Goods, has been submitted by the Seller to a carrier to be delivered to the Buyer.

 

5.2.

Goods delivery is realised by a transport company (courier service) the Seller has entered into a collaboration agreement with, or by another transport or courier service provider (hereinafter “Carrier”). The standard shipping fee is € 25. The final shipping feel shall be calculated as the Order is realised on the Customer Portal.

 

5.3.

If the Buyer has selected delivery by Carrier to a selected address as the shipping method, the Buyer shall be obliged to provide the Seller with an exact address the ordered Goods is to be delivered to and to ensure for the package with the ordered Goods to be collected by a responsible person or a contact person who must be identical to the person the Buyer has selected as the contact person when placing the Order. Should the Carrier fail to deliver the ordered Goods to the Buyer, a substitute delivery shall take place. Proof of purchase, which doubles as delivery certificate, is always attached to the package containing the Goods being shipped.

 

5.4.

In case of in-person Goods collection, the Buyer shall be obliged to review the Goods and, should any obvious faults be detected, the Buyer is obliged to inform the Seller immediately. At the ordered Goods’ delivery by the Carrier, the Buyer is obliged to properly collect the Goods, to check the package’s integrity, the number of packages and, in case any obvious faults are detected, to inform the Carrier of the faults immediately and to have the Carrier record the faults in a protocol or other written document. A later faulty goods claim relating to obvious faults of the Goods which could have been detected upon the Goods’ collection (even in case the Buyer does not exercise their right to inspect the Goods upon collection), may be limited in scope or refused.

 

5.5.

In case of a Goods delivery by a Carrier provided by the Seller, the Buyer shall be obliged to confirm having received the Goods by signing the acceptance certificate or the proof of purchase (certificate of delivery, invoice), of which the Buyer shall be notified by the Carrier. The Buyer has the right not to accept Goods from the Carrier upon delivery of another goods type, or in case of a delivery which is contrary to the Purchase Contract, or in case of a Goods delivery without the respective tax and purchase documents attached (proof or purchase).

 

 

6. Faulty goods liability

 

6.1.

Unless stated otherwise in the present GSC, faulty goods claims shall be governed by the applicable provisions of the Slovak Commercial Code.

 

 

7. Final provisions

 

7.1.

The present GSC are valid, binding, and enforceable from August 5, 2020. The valid and effective version of the GSC is available to the Buyer on the Seller’s webpage (www.esdshop.sk) as well as at the Seller’s registered office.

 

8.2.

Before realising, i.e. submitting an Order via the Customer Portal, the Buyer is obliged to read and expressly agree with the present GSC. The Buyer agrees by checking the field “I agree to the Terms and Conditions and the Privacy Policy”. By submitting, i.e. realising the Order, the Buyer declares to be aware of the Goods’ Purchase Price including eventual Shipping Costs, delivery conditions, the GSC valid and effective at the time of realising the Order, as well as all other information that the Seller has provided the Buyer with prior to realising the Order. The Buyer undertakes to take full notice of the information sent out by the Seller after realising, i.e. submitting the Order, should the Seller send out such.

 

 August 5, 2020

ELPRO s.r.o

The operator and supplier for ESDshop.sk is ELPRO, s.r.o.